Effective Date: June 7, 2026 Last Updated: October 4, 2026
Banter ("we," "our," or "us") operates the Banter mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.
By using the App, you agree to the collection and use of information as described in this policy.
We use the information we collect to:
We do not sell your personal information to third parties.
| Data Type | Retention Period |
|---|---|
| Chat messages | Deleted with their game room once no message has been posted in that room for 90 days; deletion normally completes within a day after that. Within the App, a room shows only its most recent messages. Deleting your account removes your messages sooner (see below). |
| User account data | Until you delete your account |
| Avatars | Until you delete your account or replace the image |
| Moderation logs (bans, kicks, reports) | Up to 2 years for safety purposes |
| Crash/error logs | 90 days |
| Push notification tokens | Until you delete your account or revoke notification permission |
When you delete your account, we delete your profile, avatar, push tokens, and associated data within 30 days, except where retention is required by law or for safety enforcement. Moderation records tied to a ban may be retained for the period above to enforce it.
The App integrates the following third-party services, each with its own privacy policy:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Firebase | Authentication, database, cloud functions, hosting | firebase.google.com/support/privacy |
| Google reCAPTCHA | Bot detection on account creation | policies.google.com/privacy |
| Google Sign-In | OAuth login option | policies.google.com/privacy |
| GIPHY | GIF search and display | support.giphy.com/privacy |
| OpenAI | Automated content moderation | openai.com/policies/privacy-policy |
| Sentry | Crash and error reporting | sentry.io/privacy |
| ESPN | Live sports game data | espn.com/espn/news/story?id=2913880 |
Message content that is flagged for moderation review may be sent to OpenAI's API for analysis. We do not send your name, email, or any account identifiers to OpenAI — only the raw message text.
We use a combination of automated and human moderation:
The App is not directed to children. We do not knowingly collect personal information from anyone under 17, and we do not knowingly collect personal information from children under 13 as defined by COPPA. If you believe someone under 17 has provided us with personal information, contact us at privacy@banter.cx and we will delete it promptly.
Regardless of where you are located, you can:
If you are located in the European Union or European Economic Area, you have the following additional rights under the General Data Protection Regulation (GDPR):
Legal Bases for Processing (GDPR Article 6):
| Processing Activity | Legal Basis |
|---|---|
| Operating the App and delivering core features | Performance of a contract (Art. 6(1)(b)) |
| Content moderation and safety enforcement | Legitimate interests (Art. 6(1)(f)) |
| Crash and error logging | Legitimate interests (Art. 6(1)(f)) |
| Push notifications | Consent (Art. 6(1)(a)) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c)) |
To exercise your GDPR rights, contact us at privacy@banter.cx. We will respond within 30 days. If you believe we have not handled your request adequately, you have the right to lodge a complaint with your local data protection authority.
Data Transfers: Your data is stored on Google Firebase servers, which may be located outside the EEA. Google LLC participates in the EU-U.S. Data Privacy Framework and uses Standard Contractual Clauses to safeguard cross-border transfers.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:
To exercise these rights, contact us at privacy@banter.cx. We will respond within 45 days.
We implement industry-standard security measures including:
No method of electronic transmission or storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
You may use the App without registering. Anonymous users are assigned a randomly generated handle and authenticated via Firebase Anonymous Auth. Anonymous accounts are subject to the same content moderation and rate-limiting rules as registered users. An anonymous account is identified by an ID held on your device and has a profile record (the generated handle), an online-presence record, room memberships, and any messages you send. Messages and room memberships are deleted with their game room on the schedule described in Section 3, the same as for any other user. The profile and presence records are not deleted automatically: if you delete the App without registering, you can no longer access the account, and those records remain until you ask us to delete them. To do so, contact us at privacy@banter.cx with the handle you were assigned. Moderation records relating to an anonymous account are retained as described in Section 3.
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top. Continued use of the App after any change constitutes acceptance of the updated policy.
If you have questions, requests, or concerns about this Privacy Policy, contact us at:
Banter Email: privacy@banter.cx Website: banter.cx